The campaign is now over. You can apply for assistance and find important resources and information on the New Mexico Health Care Authority website.
If you are pregnant, you can find additional resources by clicking here.
New Mexico Human Serivces Department on Twitter New Mexico Human Serivces Department on FacebookThe New Mexico Human Services Department will need your current contact information to send your Medicaid renewal packet when it is time for you to renew. If you do not renew your eligibility, you will lose your Medicaid benefits. You can update your contact information through chat. You can also call 1-800-283-4465.
How do I update my contact information?You can update your contact information through chat. You can also call 1-800-283-4465.
If I have moved, what should I do?You will need to update your contact information. Update your contact information through chat. You can also call 1-800-283-4465.
If my phone number changed, what should I do?You will need to update your contact information. Update your contact information information through chat. You can also call 1-800-283-4465.
If my name changed, what should I do?You will need to update your contact information. Update your contact information information through chat. You can also call 1-800-283-4465.
I forgot my username and/or password and cannot sign in to yes.state.nm.us.If you forgot your username or password, click here and follow the instructions to resolve the issue. If you cannot remember if you have signed in before, check your email to see if you already created an account before you try to create a new one. You can also call 1-800-283-4465.
How will I receive my renewal notification if I signed up for electronic communications?If you signed up to receive electronic communications from the New Mexico Human Services Department (HSD), you will be notified through text and/or email when it is time for you to renew. If you have not received any electronic communications from HSD, check your spam folder to see if it is blocking HSD communications, and unblock them. If you did not sign up for electronic communications, your renewal notification will arrive by mail. If you would like to change how you receive communications from HSD, you can call 1-800-283-4465. or chat with us us to quickly update your account preferences.
Why should I link my account?If your account is not linked, it may slow down your renewal process. Linking your account is the best way to make sure you can quickly renew your benefits when you are notified. It will also allow you to have full access to your benefit information, and the ability to quickly update your personal information. With a linked account that includes an email address, you can choose to receive important notifications from the New Mexico Human Service Department, before they are mailed to you. Then, you can simply sign in to your account at yes.state.nm.us to view the information.
How do I link my account?If your account is not linked, you will see a Link Account tab when you sign in to your account. When you click on the Link Account tab, you will be directed to the Link Account Status page. Once there, you will need to enter your date of birth along with either your Individual ID or your Social Security Number. This works to automatically link your account to your ISD case. Sign in to your account, and you will see What is the Status of My Benefits. You will then be able to view the benefit information for your linked account. If you still see the Link Account tab when you sign in to your account, you can link your account through chat. Or, by calling 1-800-283-4465.
You will need to renew your Medicaid as soon as you are notified by the New Mexico Human Services Department (HSD). Watch for a turquoise envelope that will be mailed to you from HSD. It will contain your renewal information. If you signed up for electronic communications, you will receive your renewal notification through text or email. Watch carefully for your electronic renewal notification from HSD. Make sure it is not in your spam folder.
How will I be notified when it is time to renew my Medicaid?The New Mexico Human Services Department (HSD) will mail you a turquoise envelope with your renewal information, or, if you signed up for electronic communications, you will receive your renewal notification through text or email. Watch carefully for your electronic renewal notification from HSD. Make sure it is not in your spam folder.
Can I renew my Medicaid now if I have not received my official notification?Unfortunately, no. You will need to wait until you receive your Medicaid renewal notification, which will either come by mail in a turquoise envelope, or, if you signed up for electronic communications with the New Mexico Human Services Department, through text or email.
When I am notified, how do I renew my Medicaid?The fastest way to renew is to sign in at yes.state.nm.us., click Renew My Benefits , and and complete your renewal. You can also mail or fax us the renewal paperwork contained in the turquoise envelope that will be mailed to you when it is time to renew. You may also renew by calling 1-800-283-4465 . However, due to the expected high volume of calls, wait times may be long. Completing the process online is the fastest way to renew.
What is the turquoise envelope?The turquoise envelope will contain your Medicaid renewal notification, instructions about the Medicaid renewal process, and your paper renewal forms. Renew as soon as you receive your turquoise envelope. The fastest way to renew is to sign in at yes.state.nm.us., click Renew My Benefits , and complete your renewal.
What if I don’t receive a turquoise envelope?The New Mexico Human Services Department (HSD) will mail your renewal information in a turquoise envelope when it is time for you to renew. Renewal information will be sent prior to the anniversary date of your original enrollment date. If you have not received your turquoise envelope and you know your renewal date is close, call 1-800-283-4465 . HSD may need to reset your account. If any of your contact information has changed, update your contact information now through chat. You can also sign in each month to yes.state.nm.us., and if the Renew My Benefits button is available, click it and complete your renewal.
If I signed up for electronic communications, will I get a turquoise envelope mailed to me?If you signed up for electronic communications, you will be sent your renewal notification electronically. As soon as it comes, sign in at yes.state.nm.us., click Renew My Benefits , and and complete your renewal. This is the fastest way to renew. If you do not complete your renewal within 10 days of the date of your electronic renewal notification, HSD will mail you a turquoise envelope, which contains your Medicaid renewal paperwork.
I went online to renew, but I do not see the Renew My Benefits button.If you were notified it was time to renew and you do not see the Renew My Benefits button when you sign in at yes.state.nm.us., the New Mexico Human Services Department may need to update your account before you can renew online. Call 1-800-283-4465 .
The New Mexico Human Services Department (HSD) may send text messages or emails containing important reminders or information regarding renewal to our Medicaid and SNAP customers. However, messages from HSD will never threaten you or your family with legal action or ask for your credit card information . If further action is required to complete your renewal, you can sign in to your account at yes.state.nm.us., or contact us directly at 1-800-283-4465 . If you receive a suspicious message asking you to pay for services or provide sensitive information, please reach out to us immediately.
Will I need to pay money to renew my Medicaid or SNAP benefits?No. Medicaid and SNAP renewal is free of charge. Be aware of Medicaid and SNAP scams . The New Mexico Human Services Department (HSD) will never threaten you or your family with legal action or ask for your credit card information . If someone claiming to be from HSD asks you to provide bank account or credit card information, please reach out to us immediately. To be sure you are working directly with HSD, you can sign in to your account at yes.state.nm.us., to find your renewal date and complete your renewal application. You can also contact HSD through chat or by calling 1-800-283-4465 .
I received a call from HSD asking me for a credit card number. What should I do?Do not give your credit card number or any of your banking information to anyone claiming to be from the New Mexico Human Services Department (HSD). HSD will never threaten you or your family with legal action or ask for your credit card information . You can complete all actions required for Medicaid and SNAP benefit renewal for free through our website. To find your renewal date and complete your renewal application, please sign in to your account at yes.state.nm.us.. You can also contact HSD through chat or by calling 1-800-283-4465 .
What if I already gave someone my banking information?Contact your bank or credit card issuer immediately if you gave out any financial information and you are concerned that a text or email message, phone call, or letter was a scam. The New Mexico Human Services Department (HSD) will never require you to provide sensitive or financial information via text message or email. All customer-initiated communications should take place through the yes.state.nm.us. website, where you can sign in to your account or contact HSD through chat or by calling 1-800-283-4465 .
I received a text message saying I will lose my benefits if I don’t pay money. What should I do?Do not respond to any requests for payment . The renewal process is always free. The New Mexico Human Services Department will never threaten you or your family with legal action or ask for your credit card information . You can complete all actions required for Medicaid and SNAP benefit renewal for free through our website. To complete your renewal application, please sign in to your account at yes.state.nm.us. when notified. You can find your renewal date by signing in to your account or through chat. You can also call 1-800-283-4465 .
What if I get a phone call or electronic communication asking for financial information?Do not respond to the message sender or caller. The New Mexico Human Services Department will never ask for your banking information because there is never any cost to renew your Medicaid or SNAP benefits. You should never provide any financial information by phone unless you have verified the identity of the caller. Please report any suspicious calls, letters, or electronic communications to us at 1-800-283-4465 . You should also report suspicious calls received on your landline to the Federal Trade Commission (FTC) at 1-877-382-4357 , and suspicious calls received on your cell phone to the Federal Communications Commission (FCC) at 1-888-225-5322 .
What do I do if someone is asking for my Medicaid ID or Social Security Number?Do not give them your sensitive personal, medical, or financial information. You can complete all actions required for Medicaid and SNAP benefit renewal by signing in to your account at yes.state.nm.us. or by calling customer service at 1-800-283-4465 .
After you have received your Medicaid renewal notification either electronically or by mail, sign in at yes.state.nm.us., click Renew My Benefits , and complete your renewal. This is the fastest way to renew. You can also renew by mailing or faxing the paper forms sent to you, or by calling 1-800-283-4465 . However, due to the expected high volume of calls, wait times may be long. You will not need an appointment or interview with the New Mexico Human Services Department (HSD) unless additional eligibility information is required. If HSD contacts you with additional questions, please respond right away . See below for renewal tips.
After you have received Medicaid renewal notification, sign in at yes.state.nm.us. After signing in, you should see a Renew My Benefits button. Click that button and complete the fields required in your renewal application.
After you have received your Medicaid renewal notification, you can renew by calling 1-800-283-4465 . However, phone wait times are expected to be long, based on the large number of renewals. It is faster to renew online.
After you have received your Medicaid renewal notification, you can renew by completing the enclosed paper application and mailing or faxing it as instructed. Mail and fax processing times are expected to be long, based on the large number of renewals. It is faster to renew online.
How do I renew my Medicaid online?After you have received your Medicaid renewal notification saying it is time for you to renew, sign in at yes.state.nm.us., click Renew My Benefits , and complete the fields required in your renewal application. This is the fastest way to renew.
Do I need to renew my Medicaid eligibility?Yes. You need to renew your Medicaid eligibility each year before your renewal date. You will be notified by mail or through electronic communications when it is time for you to renew. If you do not renew your eligibility, you will lose your Medicaid benefits.
I received my Medicaid renewal notification. What do I do now?The fastest way to renew is to sign in at yes.state.nm.us., click Renew My Benefits , and complete your renewal. You can also renew by mailing or faxing the paper forms enclosed in the turquoise envelope or by calling 1-800-283-4465 .
Do I need to fill out the Medicaid renewal forms I got in the mail?You have a choice in how you renew your Medicaid. You can renew by mailing or faxing the paper forms enclosed in the turquoise envelope or by calling 1-800-283-4465 . However, the fastest way to renew is to sign in at yes.state.nm.us., click Renew My Benefits , and complete your renewal online.
What information do I need in order to renew my Medicaid?You will need your current income information, dependent information, and information about any changes that have occurred in your household.
Why do I need to renew my Medicaid?In response to the COVID-19 public health emergency, the federal government did not require people to renew their Medicaid. Due to new federal laws, everyone will now need to renew their Medicaid eligibility when they are notified.
How do I know if I am still eligible for Medicaid?Medicaid eligibility is based on many factors. The best way to determine your eligibility is to complete your Medicaid renewal when you are notified. If you’re no longer eligible for Medicaid, you will be directed to a site where you can obtain affordable health insurance coverage.
Where do I go to check on my Medicaid renewal status?Sign in to your account at yes.state.nm.us. to check on your Medicaid renewal status. Please be patient; we are expecting longer than normal processing times due to the large volume of renewals.
Do I have to renew if I am part of Centennial Care?Yes. Centennial Care is the current name of New Mexico’s Medicaid program. All Medicaid customers need to complete their renewal process when they are notified.
Can I reapply for Medicaid if I miss the deadline?Yes. You can reapply for Medicaid at any time.
How do the new federal laws and guidelines affect my Medicaid?In response to the COVID-19 public health emergency, the federal government did not require people to renew their Medicaid. Due to new federal laws and guidelines, everyone will need to renew their Medicaid eligibility when they are notified.
Medicaid eligibility is based on many factors. The best way to determine your eligibility is to complete your Medicaid renewal when you are notified.
What happens if I don’t qualify for Medicaid after I renew?Even if you no longer qualify for Medicaid, you may still qualify for low- or no-cost health insurance. If you renew online and are not eligible for Medicaid, you will be automatically directed to additional health insurance options.
Why do I have to renew my Medicaid eligibility?In response to the COVID-19 public health emergency, the federal government did not require people to renew their Medicaid. Due to new federal laws and guidelines, everyone will need to renew their Medicaid eligibility when they are notified.
If I got a raise, will I still qualify for Medicaid?Medicaid eligibility is based on household income as well as other factors. The best way to know if you qualify is to complete your renewal application when you are notified through a turquoise envelope in the mail, or through electronic communications. If you’re no longer eligible for Medicaid, you will be directed to a site where you can obtain affordable health insurance coverage.
Will I need to renew my Medicaid every year?Yes. You will need to renew your Medicaid eligibility each year before your renewal date. You will be notified by mail or through electronic communications about when you need to renew.
What happens if I don’t renew my Medicaid before the deadline?If you do not renew within your specified renewal time frame, you will lose your Medicaid insurance coverage.
What is the name of New Mexico’s Medicaid program?Centennial Care is the current name of New Mexico’s Medicaid program.
If I am covered now, can I lose my Medicaid benefits?Unfortunately, yes. Medicaid eligibility is based on many factors. The only way to know if you will still be covered is to complete your Medicaid renewal when you are notified. If you’re no longer eligible for Medicaid, you will be directed to a site where you can obtain affordable health insurance coverage.
If I have both Medicaid and SNAP, do I have to renew both?Yes. You will need to complete both a Medicaid renewal and a separate SNAP renewal when you are notified by mail or through electronic communications.
I was told I no longer have Medicaid.Click here to verify your eligibility status through chat. You can also verify your eligibility by calling the New Mexico Human Services Department at 1-800-283-4465 . Even if you no longer qualify for Medicaid, you may still qualify for low- or no-cost health insurance. Additional health insurance options can be found at beWellnm.com, or you can call 1-833-862-3935.
Can I reapply for Medicaid if my financial or life circumstances change?Yes. You can reapply for Medicaid.
beWellnm is New Mexico’s official health insurance marketplace. If you do not qualify for Medicaid coverage, you may still qualify for low- or no-cost health insurance. Additional health insurance options can be found at beWellnm.com, or you can call 1-833-862-3935.
Where can I get health insurance if I do not qualify for Medicaid?Even if you no longer qualify for Medicaid, you may still qualify for low- or no-cost health insurance. Additional health insurance options can be found at beWellnm.com, or you can call 1-833-862-3935.
I don’t know if I will qualify for Medicaid anymore. Do I have any other choices?Yes. Even if you no longer qualify for Medicaid, you may still qualify for low- or no-cost health insurance. Additional health insurance options can be found at beWellnm.com, or you can call 1-833-862-3935.
Where can I find health insurance in New Mexico?All New Mexicans can get health insurance coverage. To apply for Medicaid, go to yes.state.nm.us, or you can call 1-800-283-4465. If you are not eligible for Medicaid, you can apply for affordable health insurance at beWellnm.com, or by calling 1-833-862-3935.
The New Mexico Human Services Department will need your current contact information to send your SNAP renewal packet when it is time for you to renew. If you do not renew your eligibility, you will lose your SNAP benefits. You can update your contact information through chat. You can also call 1-800-283-4465 .
How do I update my contact information?You can update your contact information through chat. You can also call 1-800-283-4465 .
If I have moved, what should I do?You will need to update your contact information. Update your contact information through chat. You can also call 1-800-283-4465 .
If my phone number changed, what should I do?You will need to update your contact information. Update your contact information through chat. You can also call 1-800-283-4465 .
If my name changed, what should I do?You will need to update your contact information. update your contact information through chat. You can also call 1-800-283-4465 .
I forgot my username and/or password and cannot sign in to yes.state.nm.us.If you forgot your username or password, 1-800-283-4465 or, click here and follow the instructions to resolve the issue. If you cannot remember if you have signed in before, check your email to see if you already created an account before you try to create a new one. You can also call 1-800-283-4465 .
How will I receive my renewal notification if I signed up for electronic communications?If you signed up to receive electronic communications from the New Mexico Human Services Department (HSD), you will be notified through text and/or email when it is time for you to renew. If you have not received any electronic communications from HSD, check your spam folder to see if it is blocking HSD communications, and unblock them. If you did not sign up for electronic communications, your renewal notification will arrive by mail. If you would like to change how you receive communications from HSD, you can call 1-800-283-4465 or chat with us to quickly update your account preferences.
Why should I link my account?If your account is not linked, it may slow down your renewal process. Linking your account is the best way to make sure you can quickly renew your benefits when you are notified. It will also allow you to have full access to your benefit information, and the ability to quickly update your personal information. With a linked account that includes an email address, you can choose to receive important notifications from the New Mexico Human Service Department, before they are mailed to you. Then, you can simply sign in to your account at yes.state.nm.us to view the information.
How do I link my account?If your account is not linked, you will see a Link Account tab when you sign in to your account. When you click on the Link Account tab, you will be directed to the Link Account Status page. Once there, you will need to enter your date of birth along with either your Individual ID or your Social Security Number. This works to automatically link your account to your ISD case. Sign in to your account, and you will see What is the Status of My Benefits. You will then be able to view the benefit information for your linked account. If you still see the Link Account tab when you sign in to your account, you can link your account through chat. Or, by calling 1-800-283-4465.
The New Mexico Human Services Department (HSD) will mail you a turquoise envelope with your renewal information, or, if you signed up for electronic communications, you will receive your renewal notification through text or email. Watch carefully for your electronic renewal notification from HSD. Make sure it is not in your spam folder.
When I am notified, how do I renew my SNAP benefits?The fastest way to renew is to go to yes.state.nm.us, click Renew My Benefits , and complete your renewal. You can also mail or fax us the renewal paperwork contained in the turquoise envelope that will be mailed to you when it is time to renew. You can also call 1-800-283-4465 for help with your renewal. Due to the expected high volume of calls, wait times may be long. Completing the process online is the fastest way to renew.
When do I renew my SNAP benefits?You will need to renew your SNAP benefits when you are notified by the New Mexico Human Services Department (HSD). Watch for a turquoise envelope that will be mailed to you from HSD. It will contain your renewal information.
What is the turquoise envelope?The turquoise envelope will contain your SNAP renewal notification, instructions about the SNAP renewal process, and your paper renewal forms. Renew as soon as you receive your turquoise envelope. The fastest way to renew is to sign in at yes.state.nm.us, click Renew My Benefits , and complete your renewal.
What if I don’t receive a turquoise envelope?The New Mexico Human Services Department (HSD) will mail your renewal information in a turquoise envelope when it is time for you to renew. Renewal information will be sent prior to the anniversary date of your original enrollment date. If you have not received your turquoise envelope and you know your renewal date is close, call 1-800-283-4465 . HSD may need to reset your account. If any of your contact information has changed, update your contact information now through chat. You can also sign in each month to yes.state.nm.us, and if the Renew My Benefits button is available, click it and complete your renewal.
If I signed up for electronic communications, will I get a turquoise envelope mailed to me?If you signed up for electronic communications, the New Mexico Human Services Department (HSD) will send your renewal notification to you electronically. As soon as it comes, sign in at yes.state.nm.us, click Renew My Benefits , and complete your renewal. This is the fastest way to renew. If you do not complete your renewal within 10 days of the date of your electronic renewal notification, HSD will mail you a turquoise envelope, which contains your SNAP renewal paperwork.
Can I renew my SNAP now if I have not received my official notification?Unfortunately, no. You will need to wait until you receive your SNAP renewal notification, which will either come by mail in a turquoise envelope, or, if you signed up for electronic communications with the New Mexico Human Services Department, through text or email.
I went online to renew, but I do not see the Renew My Benefits button.If you were notified it was time to renew, and you do not see the Renew My Benefits button when you sign in at yes.state.nm.us, the New Mexico Human Services Department may need to update your account before you can renew online. Call 1-800-283-4465 .
The New Mexico Human Services Department (HSD) may send text messages or emails containing important reminders or information regarding renewal to our Medicaid and SNAP customers. However, messages from HSD will never threaten you or your family with legal action or ask for your credit card information . If further action is required to complete your renewal, you can sign in to your account at yes.state.nm.us., or contact us directly at 1-800-283-4465 . If you receive a suspicious message asking you to pay for services or provide sensitive information, please reach out to us immediately.
Will I need to pay money to renew my Medicaid or SNAP benefits?No. Medicaid and SNAP renewal is free of charge. Be aware of Medicaid and SNAP scams . The New Mexico Human Services Department (HSD) will never threaten you or your family with legal action or ask for your credit card information . If someone claiming to be from HSD asks you to provide bank account or credit card information, please reach out to us immediately. To be sure you are working directly with HSD, you can sign in to your account at yes.state.nm.us., to find your renewal date and complete your renewal application. You can also contact HSD through chat or by calling 1-800-283-4465 .
I received a call from HSD asking me for a credit card number. What should I do?Do not give your credit card number or any of your banking information to anyone claiming to be from the New Mexico Human Services Department (HSD). HSD will never threaten you or your family with legal action or ask for your credit card information . You can complete all actions required for Medicaid and SNAP benefit renewal for free through our website. To find your renewal date and complete your renewal application, please sign in to your account at yes.state.nm.us.. You can also contact HSD through chat or by calling 1-800-283-4465 .
What if I already gave someone my banking information?Contact your bank or credit card issuer immediately if you gave out any financial information and you are concerned that a text or email message, phone call, or letter was a scam. The New Mexico Human Services Department (HSD) will never require you to provide sensitive or financial information via text message or email. All customer-initiated communications should take place through the yes.state.nm.us. website, where you can sign in to your account or contact HSD through chat or by calling 1-800-283-4465 .
I received a text message saying I will lose my benefits if I don’t pay money. What should I do?Do not respond to any requests for payment . The renewal process is always free. The New Mexico Human Services Department will never threaten you or your family with legal action or ask for your credit card information . You can complete all actions required for Medicaid and SNAP benefit renewal for free through our website. To complete your renewal application, please sign in to your account at yes.state.nm.us. when notified. You can find your renewal date by signing in to your account or through chat. You can also call 1-800-283-4465 .
What if I get a phone call or electronic communication asking for financial information?Do not respond to the message sender or caller. The New Mexico Human Services Department will never ask for your banking information because there is never any cost to renew your Medicaid or SNAP benefits. You should never provide any financial information by phone unless you have verified the identity of the caller. Please report any suspicious calls, letters, or electronic communications to us at 1-800-283-4465 . You should also report suspicious calls received on your landline to the Federal Trade Commission (FTC) at 1-877-382-4357 , and suspicious calls received on your cell phone to the Federal Communications Commission (FCC) at 1-888-225-5322 .
What do I do if someone is asking for my Medicaid ID or Social Security Number?Do not give them your sensitive personal, medical, or financial information. You can complete all actions required for Medicaid and SNAP benefit renewal by signing in to your account at yes.state.nm.us. or by calling customer service at 1-800-283-4465 .
After you have received your SNAP renewal notification either electronically or by mail, sign in at yes.state.nm.us, click Renew My Benefits , and complete your renewal. This is the fastest way to renew. You can also renew by mailing or faxing the paper forms sent to you, or by calling 1-800-283-4465 . However, due to the expected high volume of calls, wait times may be long. You will not need an appointment or interview with the New Mexico Human Services Department (HSD) unless additional eligibility information is required. If HSD contacts you with additional questions, please respond right away . See below for renewal tips.
After you have received your SNAP renewal notification, sign in at yes.state.nm.us . After signing in, you should see a Renew My Benefits button. Click that button and complete the fields required in your renewal application.
After you have received your SNAP renewal notification, you can renew by calling 1-800-283-4465 . However, phone wait times are expected to be long, based on the large number of renewals. It is faster to renew online.
After you have received your SNAP renewal notification, you can renew by completing the enclosed paper application and mailing or faxing it as instructed. Mail and fax processing times are expected to be long, based on the large number of renewals. It is faster to renew online.
How do I renew my SNAP online?After you have received your SNAP renewal notification saying it is time to renew, sign in at yes.state.nm.us, click Renew My Benefits , and complete the fields required in your renewal application. This is the fastest way to renew.
Do I need to renew my SNAP eligibility?Yes. You will need to renew your SNAP eligibility each year before your renewal date. You will be notified by mail or through electronic communications when it is time for you to renew. If you do not renew your eligibility, you will lose your SNAP benefits.
I received my SNAP renewal notification. What do I do now?The fastest way to renew is to sign in at yes.state.nm.us, click Renew My Benefits , and complete your renewal. You can also renew by mailing or faxing the paper forms enclosed in the turquoise envelope or by calling 1-800-283-4465 .
Do I need to fill out the SNAP renewal forms I got in the mail?You have a choice in how you renew your SNAP. You can renew by mailing or faxing the paper forms enclosed in the turquoise envelope or by calling 1-800-283-4465 . However, the fastest way to renew is to sign in at yes.state.nm.us, click Renew My Benefits , and complete your renewal online.
What information do I need in order to renew my SNAP?You will need your current income information, dependent information, and information about any changes that have occurred in your household.
Why do I need to renew my SNAP?In response to the COVID-19 public health emergency, the federal government did not require people to renew their SNAP. Due to new federal laws and guidelines, everyone will now need to renew their SNAP eligibility when they are notified.
How do I know if I am still eligible for SNAP?SNAP eligibility is based on many factors. The best way to determine your eligibility is to complete your SNAP renewal when you are notified. If you no longer qualify for SNAP, visit nmfoodbanks.org to find alternate food sources in New Mexico. The New Mexico Human Services Department (HSD) has other food assistance programs available as well. Visit the HSD website to find more information on The Emergency Food Assistance Program (TEFAP) or the Commodity Supplemental Food Program (CSFP) for seniors age 60+.
Where do I go to check on my renewal status?Sign in to your account at yes.state.nm.us to check on your SNAP renewal status. Please be patient; we are expecting longer than normal processing times due to the large volume of renewals.
Can I reapply for SNAP if I miss the deadline?Yes. You can reapply for SNAP at any time.
How do the new federal laws and guidelines affect my SNAP benefits?In response to the COVID-19 public health emergency, the federal government provided additional funding for SNAP and did not require people to renew their eligibility. Due to new federal laws and guidelines, the additional funding is no longer available, and renewal of eligibility is now required. This means that your SNAP benefits may be lower than they previously were, and you will need to renew your SNAP eligibility when you are notified.
Will my SNAP benefits be reduced?In most cases, SNAP benefit amounts will be reduced. In response to the COVID-19 public health emergency, the federal government provided additional funding for SNAP. Due to new federal laws and guidelines, the additional funding is no longer available, which means your SNAP benefits may be lower than they were.
What happens if my SNAP benefits run out while my renewal is being processed?If your benefits ran out during the processing period, you will receive retroactive SNAP benefits that accrued while your application was being processed.
Eligibility is based on many factors The best way to determine your eligibility is to complete your SNAP renewal when you are notified.
What happens if I don’t qualify for SNAP after I renew?If you no longer qualify for SNAP, you can visit nmfoodbanks.org to find alternate food sources in New Mexico. The New Mexico Human Services Department (HSD) has other food assistance programs available as well. Visit the HSD website to find more information on The Emergency Food Assistance Program (TEFAP) or the Commodity Supplemental Food Program (CSFP) for seniors age 60+.
Why do I have to renew my SNAP eligibility?In response to the COVID-19 public health emergency, the federal government did not require people to renew their SNAP. Due to new federal laws and guidelines, everyone will need to renew their SNAP eligibility when they are notified.
If I got a raise, will I still qualify for SNAP?SNAP eligibility is based on household income as well as other factors. The best way to know if you qualify is to complete your SNAP renewal application when you are notified through a turquoise envelope in the mail, or through electronic communications. If you no longer qualify for SNAP, you can visit nmfoodbanks.org to find alternate food sources in New Mexico. The New Mexico Human Services Department (HSD) has other food assistance programs available as well. Visit the HSD website to find more information on The Emergency Food Assistance Program (TEFAP) or the Commodity Supplemental Food Program (CSFP) for seniors age 60+.
Will I need to renew my SNAP every year?Yes. You will need to renew your SNAP eligibility each year before your renewal date. You will be notified by mail or through electronic communications about when you need to renew.
What happens if I don’t renew before the deadline?If you do not renew within your specified renewal time frame, you will lose your SNAP benefits.
If I am covered now, can I lose my SNAP benefits?Unfortunately, yes. SNAP eligibility is based on many factors. The only way to know if you will still be covered is to complete your SNAP renewal when you are notified. If you no longer qualify for SNAP, you can visit nmfoodbanks.org to find alternate food sources in New Mexico. The New Mexico Human Services Department (HSD) has other food assistance programs available as well. Visit the HSD website to find more information on The Emergency Food Assistance Program (TEFAP) or the Commodity Supplemental Food Program (CSFP) for seniors age 60+.
Am I required to renew my SNAP eligibility to keep my benefits?Yes. In response to the COVID-19 public health emergency, the federal government did not require people to renew their SNAP. Starting in October 2022, the New Mexico Human Services Department restarted the eligibility renewal process for SNAP recipients. To remain eligible for SNAP benefits, you need to complete the eligibility application when you are notified.
If I have both SNAP and Medicaid, do I have to renew both?Yes. You will need to complete both a SNAP renewal and a separate Medicaid renewal when you are notified by mail or through electronic communications.
Can I reapply for SNAP if my financial or life circumstances change?Yes. You can reapply for SNAP.
Will my SNAP extra benefits expire if I don’t use them by the time the new federal laws go into effect?
No. The SNAP benefits you have received will only expire if they are not used for 274 consecutive days. So long as you keep using a little bit each month, you can keep these benefits.
What food assistance programs can I apply for when the SNAP extra benefits (emergency allotment) ends?
The New Mexico Human Services Department (HSD) has other food assistance programs available. These are monthly food boxes, provided at local food banks. To find a site near you, visit Roadrunner Food Bank of New Mexico. You can also visit the HSD website to find more information on The Emergency Food Assistance Program (TEFAP) or the Commodity Supplemental Food Program (CSFP) for seniors age 60+.
When will the SNAP extra benefits (emergency allotment) end?The emergency allotment ends 30 days after the new federal laws and guidelines go into effect. For example, if the new laws go into effect in March, then April will be the last month you will receive the SNAP extra benefits (emergency allotment).
What is the New Mexico Human Services Department (HSD) doing to support elders/seniors and people with disabilities when SNAP allotments decrease?
The New Mexico Human Services Department (HSD) is working with community partners to provide renewal support to existing elder/senior SNAP customer. HSD is also working on an outreach program to connect seniors to The Emergency Food Assistance Program (TEFAP) and the Commodity Supplemental Food Program (CSFP) for seniors age 60+, which are food box programs. HSD is also connecting seniors to the Aging and Long-Term Services Department at aging.nm.gov for additional support.
How is the federal government reallocating the SNAP emergency allotment funds?The federal funding that is currently being used to pay for the emergency allotments will be redirected to implement a permanent summer EBT program starting in 2024. This program is different from the Pandemic Electronic Benefits Program (P-EBT).
After the new federal laws and guidelines go into effect, what is going to change for college students who are currently receiving SNAP benefits?
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